Update: In a statement sent to PC Gamer today, Amazon says it has not observed "any indication of widespread problems" with RTX 3090, despite "some" player reports claiming to have experienced hardware failures. While the game is already secure, Amazon says, it will release a patch that limits fps on the menu screen to “reassure” players. Here is the full statement:
Hundreds of thousands of people played in the closed Beta of the new world yesterday, with millions of hours in total. We've received some reports of players using high-performance graphics cards that experience hardware failures when playing in the New World.
New World makes standard DirectX calls as provided by the Windows API. We haven’t seen any indication of widespread problems with the 3090s, either in the beta version or during our months of alpha testing.
The New World Closed Beta is safe to play. To further reassure players, today we will implement a patch that limits the frames per second on the menu screen. We appreciate the support the New World receives from players around the world and will continue to hear their feedback throughout the beta and beyond.
Earlier in the day, an Amazon customer service representative acknowledged a problem with the "Nvidia RTX 3090 Series and 100% GPU usage" in a forum post. The developer recommends disabling "driver settings overrides", but the only specific instruction given is to set "Maximum frame rate" to "Off" on the Nvidia control panel (its default state) and rely on the game's rate-limiting option.
Original story: The closed beta version for Amazon’s New World MMO just went live yesterday, and today there are several reports that somehow killed the GeForce RTX 3090 graphics cards.
This hardware is very difficult to replace right now.
Reports have arrived via Sub-editing of the New World (posted to r / nvidia) after greyone78 posted about the death of its RTX 3090. Twitter also sees some cases of dead GPUs.
ATTENTION: Playing the beta version of the New World on my EVGA 3090 has completely fried my graphics card. There are many accounts that go the same with the same card with the same game. @TEAMEVGA @playnewworld @EVGA_JacobF I just want to make sure this doesn't happen to othersJuly 21, 2021
It is a strange situation. The software should not be able to kill some of the technology by 2021. It is intended that there are a number of anti-fault safes built into your hardware that should stop overheating, the clock being too high, or the consumption of more energy than it can handle. That’s how overclocking is pretty much insensitive these days … even if it’s unrewarding.
But apparently, these safes aren’t as safe in the New World, as the game overheats GPUs and causes power spikes everywhere. The general consensus seems to be that it slows down the speed of uncapped frames on menu screens, with graphic silicon too excited and drawing too much juice through its VRMs and frying them.
It's not the first time something like this has happened: Starcraft II he was another of the culprits of the past.
If you run the New World with a limited frame rate turned off or with the GPU with little clock or no voltage, with a strict power limit enabled, there are many possibilities that no kill your face graphics card.
Breaking: For people playing in the New World, limit your FPS, which will help prevent any problems people may have with the GPU. Go to Settings> Visuals> Max Fps> Set to 60; . pic.twitter.com/mXGcyixFgiJuly 21, 2021
But there’s no way to try to dive into the beta version of the New World and see if my RTX 3090 can handle it until we get an update from Amazon or Nvidia on what’s causing this, if these reports are exact.
I’m all for pushing hardware to the limit, but you know, there’s a limit.
It also seems to be a problem of EVGA cards at the moment, although obviously the New World is also pushing other GPUs too hard, with reports of unnecessarily high power usage on menu screens and, as a result, of stupidly high temperatures.
This means that there is an argument as to whether it is a hardware or a game issue. "The same problem was found, EVGA 3090 FTW with a power supply greater than 1000 w," says a Reddit user. "I guess that's not a game problem. The cards were bad and they expected the right conditions to fail."
"Add me to the list." do not write another. "EVGA 3090 FTW3: worked fine for about 30 minutes> black screen game audio still works> fans shot up to 100% right after black screen> full reset and now no video ".
Despite the fact that it is tied to a specific game and only on the settings screens, it makes it difficult to understand that the game itself has nothing to do with the problem. We contacted Amazon Game Studios and EVGA for an answer to these issues.
It's still a pretty heartbreaking read when there are more and more reports on reddit about the cards that have been killed by a simple beta test of the game: "This happened to me too. I booted up the game for the first time. brightness calibration and click Restore defaults sent all my fans overloaded and moved to Mars.The screen went black and the video output would not return.I reset it and the GPU is no longer s "turns on, except for the red light of death. The same card! EVGA 3090 FTW3. I've been using it since February, no problem."
Around the launch of the Nvidia 30 series RTX cards, several card failures were reported because the power components were not up to par. Much of the blame was given to the capacitors, but the VRMs were also to blame. EVGA itself noted that some of its first boards, the ones that came out to reviewers, had insufficiently capable capacitors, but supposedly never went into detail.
Nvidia solved these problems by releasing a driver that receded slightly to the front of the power supply, and we haven't seen any problems since. Certainly, with a PowerColor RTX 3080 that we had that was falling off before the patch, I was much happier afterwards.
I guess Amazon will learn its lesson: with Bezos back in space, and now a man of action so sure that he himself will fall into a coded frame limiter.
But that's not a great thing for the New World, a title that carries a bit of an Amazon torch in terms of its gaming credentials. After all, it hasn’t had a great history, with the terrible Grand Tour game, the Crucible shooter being released, not released and canceled, and then the Breakaway breaker is nowhere to be found.
So being the killer of GPUs in the midst of a GPU drought can be something that sticks with Amazon’s new MMO even after launch.