Last updated on Friday, July 16 at 3:44 PM PDT.
People want Steam Decks, apparently. Moments after the release of reservations for Valve's new handheld device, some parts of the Steam store stopped working: mainly the part where you can reserve a Steam Deck, right here.
At first, we all saw the “Something didn’t work” screen, but as of 10:20 a.m., two of the U.S. managed to make reservations. Others on the PC Gamer team have had one or more of the following messages:
- "There seems to have been an error initializing or updating the transaction. Please wait a minute and try again or contact support for assistance."
- "Your account is too new to book before."
- "The backup servers are busy; please try again."
- "Looks like you've tried a lot of shopping over the last few hours. Please wait a while before trying again."
Despite the server issues, it looks like a lot of Steam Deck reservations have been made.
The first booked Steam Decks are expected to begin shipping this December, but for those booking now, the expected due date has been moved to Q3 2022 for the 512GB version and in Q1 or Q2 2022 for the rest. (It may vary depending on your region).
We are not sure how many reservations have been made or how many Steam Deck units have been assigned to each shipping window and region.
Robots managed by eBay resellers have become famous for taking out consoles and graphics cards as soon as they go on sale, but that's probably not the cause of server issues. To fight resellers, Valve has restricted reservations of $ 5 to those who had a Steam account before June. This restriction is lifted on Sunday. However, some have received the error "your account is too new" even when their accounts are not new.
Most likely these errors are just Steam – it’s also difficult every time a new Steam sale starts.
That said, Steam Deck reservations they are appearing on eBay for absurd prices, and some of them sell. Perhaps buyers are in regions like South Korea and Australia, where Steam Decks is not yet available for booking.
If you manage to book a Steam Deck, you will be notified in the future when you can order it, at which time you will have a time window during which you can pull the trigger. You will need to order the same model you booked. There are three:
- $ 399 for the 64GB version
- $ 529 for the 256GB version
- $ 649 for the 512GB version
The more expensive versions have faster storage, and you can add more (non-fast) storage space to all three models with a MicroSD card. More information on the Steam Deck specifications here.
Steam Decks will begin shipping to addresses in the United States, Canada, the European Union and the United Kingdom this December, but it looks like only for those who were able to book them early. Availability will continue in other regions.