Final Fantasy 14 director Naoki Yoshida has acknowledged that it’s a nightmare to get to a server in North America and Europe, but that won’t change any time soon.
Players have been hitting Final Fantasy 14 en masse, with the game breaking its highest number of simultaneous players, running out of digital copies and seeing World of Warcraft streamers like Asmongold make the leap. While it’s been nice to see a great MMO thrive, it’s been putting a lot of pressure on the servers. Queue times to log in to the game can be long and some people have found that they can’t make any new characters during rush hour.
Yoshida made a brief update on the ongoing server congestion a warning to Lodestone, the official website of the gaming community. He thanked the players who had recently picked up the match, but admitted that the number of people trying to log in simultaneously each day "has continued to exceed the upper limit".
We’d like to share a message from #FFXIV producer and director Naoki Yoshida providing an update on US and European data center congestion and our plans to move forward. https://t.co/LsrnAwOhIZ pic.twitter.com/35AJKZBI30August 24, 2021
An update today will attempt to increase the simultaneous login limit on European servers, with plans to upgrade computers later. Yoshida urged players to “keep waiting for your turn to sign in” during long queues, which have been especially frequent on weekends.
However, this is bad news for American players. Yoshida announced that the team will temporarily close the creation of new characters in the Aether data center until further notice, writing "if the number of characters increases further, it could cause login queues to take longer. at several hours, so I needed to take that approach. " While players can still create characters in other US data centers, it means that if your friends are in Aether, you won’t be able to join them.
Yoshida said the team is considering expanding data centers or adding new servers to accommodate the increase in players, but the pandemic has proven to be a major obstacle to making it a reality. “There is a continuing global shortage and a growing demand for semiconductors and frankly we are still struggling to get the necessary equipment,” he wrote. "In addition, the resurgence of COVID-19 cases in Japan has raised major concerns about our ability to travel abroad for on-site deployments."
The director described the circumstances as "far from ideal", but said the team would continue to "persevere" in finding solutions, launching larger plans. With the expansion of Endwalker just three months away, intense congestion is a growing concern. The player count is generally increasing with the release of new expansions and could exacerbate a problem that is already getting worse for Square Enix.